# default

> default knowledge base – help articles and documentation.

## New to Yoto

- [Tips for giving a Yoto Player or Mini as a gift](https://support.yotoplay.com/en_gb/tips-for-giving-a-yoto-player-or-mini-as-a-gift-rkjp_Fomfe.md): Set things up so everything runs smoothly when the wrapping paper comes off         Note    these tips apply only if you are gifting the Yoto player within yo
- [What's in the box?](https://support.yotoplay.com/en_gb/what's-in-the-box-Bk2aOYomzl.md): What is included with the Yoto Players and Yoto Minis      Yoto Player 3rd Generation   Yoto Player  15 m USBA  USBC Charging Cable  Welcome Card can 
- [How to set up your Yoto Player or Mini](https://support.yotoplay.com/en_gb/how-to-set-up-your-yoto-player-or-mini-ryCTOYjmMl.md): How to get your player online so that you can play cards listen to radio and much more      How to set up your Yoto Player video                       How to
- [How to pair your phone with your Yoto Player or Mini](https://support.yotoplay.com/en_gb/how-to-pair-your-phone-with-your-yoto-player-or-mini-rk1ROFj7Gg.md): A guide to pairing your phone with your player and creating a Family Account       During the player setup process on the Yoto app you will be given the optio
- [Playing your first Yoto Card](https://support.yotoplay.com/en_gb/playing-your-first-yoto-card-HygA_FiXze.md): A guide to playing cards on your player for the first time      How do Yoto cards work   Yoto cards have an NFC chip in them which is read by your player whe
- [Setting up a 1st Generation Yoto Player with the new app](https://support.yotoplay.com/en_gb/setting-up-a-1st-generation-yoto-player-with-the-new-app-Hk0OKimfl.md): Help to get the 1st Generation Yoto Player the one with blue buttons onto WiFi       First off congratulations You own a rare 1st Generation Player      
- [What is Yoto Space?](https://support.yotoplay.com/en_gb/what-is-yoto-space-Syf1SycIGl.md): What is Yoto Space  Yoto Space is the official community site for grownups who want to get the most out of their familys Yoto experience     Go to      yoto

## Cards, Content & Make Your Own

- [Download and playback troubleshooting](https://support.yotoplay.com/en_gb/download-and-playback-troubleshooting-SJfjOYimGg.md): You may have noticed some of your cards being redownloaded over the past few weeks especially if you have a larger library  This can mean some titles that we
- [Are Yoto Cards available in different languages?](https://support.yotoplay.com/en_gb/are-yoto-cards-available-in-different-languages-HyVj_FjmMe.md): Yes We currently have Yoto Cards in English French and Spanish language      We dont have timelines regarding any other languages just yet but were workin
- [How we're making Yoto content more inclusive](https://support.yotoplay.com/en_gb/how-we're-making-yoto-content-more-inclusive-BJBouKoXfx.md): Were committed to make Yoto as inclusive as possible    This is maybe not surprisingly difficult in a publishing industry which has traditionally centered w
- [How to share or gift Yoto Cards](https://support.yotoplay.com/en_gb/how-to-share-or-gift-yoto-cards-r1LiOFi7fl.md): What happens if I lend one of my Yoto Cards to a friend or take it on a play date         Your friend can play your Yoto Card on their own Yoto Player Yoto M
- [What are Digital Yoto Cards?](https://support.yotoplay.com/en_gb/what-are-digital-yoto-cards-S1DsuFsQMl.md): Digital Cards feature the same great audio as regular Yoto Cards just without a physical card sent to you        Simply add them to your cart check out and 
- [Getting started with Make Your Own cards](https://support.yotoplay.com/en_gb/getting-started-with-make-your-own-cards-rydidKjmMe.md): Make Your Own in a nutshell            Turn your familys favorite audio into Yoto Cards      The Yoto App lets you share your original creations with friends a
- [How to record your own stories on a Yoto card](https://support.yotoplay.com/en_gb/record-your-own-stories-BkKi_Fo7fg.md): How to record your own audio in the Yoto app link that to cards you can play on your player and share audio with loved ones      Record my own stories   Yes
- [How to share audio with your child remotely](https://support.yotoplay.com/en_gb/how-to-share-audio-with-your-child-remotely-SJcsOtiXzx.md): Recording and making audio is great but sharing is even better especially when you cant be there in person    Grandparents aunties uncles cousins siblin
- [How much audio fits on a Make Your Own Card?](https://support.yotoplay.com/en_gb/how-much-audio-fits-on-a-make-your-own-card-r1ssdFimfl.md): The limit for each card is as follows         100 tracks per card  100 MB  60 minutes maximum file size of any single track  500 MB  5 hours maximum total fi
- [How to create a playlist from your own recordings](https://support.yotoplay.com/en_gb/how-to-create-a-playlist-from-your-own-recordings-B1piuFiXGl.md): Use the recording feature in the Yoto app to record stories songs jokes  whatever you feel like  and then create a playlist to link to a Make Your Own card
- [How to add radio and podcasts](https://support.yotoplay.com/en_gb/how-to-add-radio-and-podcasts-BJCo_FsmMx.md): Make a card from radio stations and podcasts in the Yoto app      Click here for a guide on how to make a card from radio stations and podcasts that are not in
- [How to add podcasts that aren't in the Yoto app](https://support.yotoplay.com/en_gb/how-to-add-podcasts-that-aren't-in-the-yoto-app-ByJ3uYjQGe.md): Create a playlist or card from a podcast that isnt in the Yoto app      1 Create a new Playlist   To set up a custom podcast visit yotoplaycomcreate and lo
- [How to add your own MP3 files to a Yoto card](https://support.yotoplay.com/en_gb/how-to-add-your-own-mp3-files-to-a-yoto-card-rJl2utiQfe.md): You can even make Yoto cards using your own MP3 collection       You can upload the MP3s from your phone or your computer If you are uploading MP3s from your p
- [How to add custom icons to your Yoto cards](https://support.yotoplay.com/en_gb/how-to-add-custom-icons-to-your-yoto-cards-B1MhdKjQGg.md): You can give each track in your playlist its own icon that will display in the track list on the app and on the players display when it is playing      To use
- [How to replace a Yoto Card with a Make Your Own card](https://support.yotoplay.com/en_gb/how-to-replace-a-yoto-card-with-a-make-your-own-card-rk42utsQze.md): If you have lost or damaged a Yoto Card you can make a replacement using Make Your Own       Make Your Own cards are really useful if you happen to damage or 
- [How to add files to a Yoto playlist from your phone](https://support.yotoplay.com/en_gb/how-to-add-files-to-a-yoto-playlist-from-your-phone-HJShOtimGx.md): How to locate files on your phone to upload them to Yoto and create a playlist    When you create a new playlist tapping the Upload Audio button will take you 
- [Can I reuse a Make Your Own Card?](https://support.yotoplay.com/en_gb/can-i-reuse-a-make-your-own-card-ByInOFoQGg.md): The answer is a simple yes    If you want to put different content on a Make Your Own card just go through the same steps as you took to make the card in the
- [Can I use Spotify or Libby with Yoto?](https://support.yotoplay.com/en_gb/can-i-use-spotify-or-libby-with-yoto-H1P3uti7Me.md): The short answer is no    These are streaming services with a subscription payment model so you dont own the content and you cant download audio in MP3 or 
- [How to remove cards from your Yoto library](https://support.yotoplay.com/en_gb/how-to-remove-cards-from-your-yoto-library-B1O2_FjQMl.md): Want to keep a card a secret for a birthday or Christmas Or simple want to remove it Then follow these simple steps         1 Open up the Yoto app and go to 
- [How to access your cards straight after purchase](https://support.yotoplay.com/en_gb/how-to-access-your-cards-straight-after-purchase-rJKndYoXzl.md): Play any Yoto card that you buy from the Yoto store before it arrives in the post         Instant Play gives Yoto customers instant access to Yoto Cards that 
- [Yoto Creators](https://support.yotoplay.com/en_gb/yoto-creators-HyuWFtoXMe.md): Creators are independent audio makers bringing their original stories games songs and more to Yoto Cards         We handpick the best and freshest ideas  s
- [Card reading issues on Yoto Mini](https://support.yotoplay.com/en_gb/card-reading-issues-on-yoto-mini-HJPliRiXzl.md): If your Yoto Mini isnt reading a Yoto card properly here are a few quick things to try first       Weve seen an increase in reports of Yoto Mini players not
- [Safe sharing with friends and family](https://support.yotoplay.com/en_gb/safe-sharing-with-friends-and-family-S1vytKsmMg.md): Key principles for safe sharing      Trust  When sharing a playlist your email address will be shared with any recipient so only send it to those you trust 
- [Are Yoto Cards compatible with all Yoto Players and Minis?](https://support.yotoplay.com/en_gb/are-yoto-cards-compatible-with-all-yoto-players-and-minis-S1L0qaZDMe.md): Yes

## Using Your Yoto

- [What are Family Accounts?](https://support.yotoplay.com/en_gb/family-accounts-HJq3OKomzx.md): A quick guide to Family Accounts    When you set up a player to get it online and pair it with the phone you are using for the Yoto app you automatically creat
- [How to add users to your Family Account](https://support.yotoplay.com/en_gb/how-to-add-users-to-your-family-account-HJo2dtsQGg.md): Set up your player so that more than one person can be linked to the same account         Adding a user to a Family Account   If a partner has already set up y
- [How to add Yoto players to your Family Account](https://support.yotoplay.com/en_gb/how-to-add-yoto-players-to-your-family-account-Hy22dYs7zl.md): How to add a second or more Yoto players to your Family Account       If you own more than one player you can set them up in the same Family Account      Ben
- [How to remove a user from your Family Account](https://support.yotoplay.com/en_gb/how-to-remove-a-user-from-your-family-account-H162uFjmfl.md): How to remove a users account from a Family Account   Each member of a Family Account can either remove themselves or remove other users   To remove a user f
- [Account FAQs](https://support.yotoplay.com/en_gb/account-faqs-rJPa_toXzg.md): Frequently asked questions about Yoto accounts      Why do I need an account   We require customers to create an account so that we can ensure any Yoto Cards 
- [I can't log in to my Yoto account](https://support.yotoplay.com/en_gb/i-can't-log-in-to-my-yoto-account-SJOpOKjXzg.md): Common login issues    If youre not able to log in to your Yoto account and are not receiving a password reset email when requested here are some things to 
- [How to refer a friend to Yoto](https://support.yotoplay.com/en_gb/how-to-refer-a-friend-to-yoto-S1YauKomMe.md): Refer a Friend Program       Sharing Yoto with friends is a simple way to spread the joy of audio and earn a little reward for yourself along the way         
- [Third-party developers and your account data](https://support.yotoplay.com/en_gb/third-party-developers-and-your-account-data-S15a_tjQGl.md): Yoto is an open platform blessed with a wonderfully creative community and we believe that enabling independent developers to build on it makes the product be
- [Joining the Yoto Beta programme](https://support.yotoplay.com/en_gb/joining-the-yoto-beta-programme-S10kYFoQGe.md): Yoto Beta gives you a chance to preview new features coming to Yoto ahead of general release    To share your feedback suggestions or report any issues pleas
- [Yoto player software (OS) updates](https://support.yotoplay.com/en_gb/yoto-player-software-(os)-updates-ByglYKimze.md): Whats new in the latest Yoto OS release       Tip you can check which Yoto OS version your player is running in the Yoto app by going to Account and tapping 
- [Yoto App updates](https://support.yotoplay.com/en_gb/yoto-app-updates-BJZeKFsQGg.md): See the features for the latest update we have made to the Yoto app as well as all the previous updates     Tip     you can check which version of the Yoto a
- [Using your Yoto as a Bluetooth speaker](https://support.yotoplay.com/en_gb/using-your-yoto-as-a-bluetooth-speaker-BJzxKYimzl.md): How to use your Yoto Player or Yoto Mini as a Bluetooth speaker      1 Enable Bluetooth   The first step is to enable this feature in the Settings of your play
- [Using headphones with your Yoto player](https://support.yotoplay.com/en_gb/using-headphones-with-your-yoto-player-H1XeYYomMe.md): Using Bluetoothwireless or wired headphones with your Yoto player      Can I use wired headphones with my player   Both Yoto Player  2nd  3rd Generation  a
- [How to use the sleep timer on your Yoto](https://support.yotoplay.com/en_gb/how-to-use-the-sleep-timer-on-your-yoto-HJ4gYKj7Mg.md): The Sleep Timer feature is perfect for bedtimes but it can be useful for other situations too         To set your player to stop playing after a set time sim
- [How to set an alarm on your Yoto](https://support.yotoplay.com/en_gb/how-to-set-an-alarm-on-your-yoto-BJIxYtimMl.md): Our alarms are perfect for wakeup time time to go to school bedtime but they can be useful for other situations too    To get started you will need to hav
- [How to use the volume limiter on your Yoto](https://support.yotoplay.com/en_gb/how-to-use-the-volume-limiter-on-your-yoto-SkDlFFiQMg.md): Keep little ears safe and sound With Yotos builtin volume limiter you can set the perfect listening level No more loud surprises just happy listening    
- [How to charge your Yoto player](https://support.yotoplay.com/en_gb/how-to-charge-your-yoto-player-H1dxFFs7zg.md): How to charge your player using the wireless dock Yoto Player 3rd Generation USBC cable Yoto Player 3rd Generation and Yoto Mini or the magnetic charging
- [How long does the battery take to charge?](https://support.yotoplay.com/en_gb/how-long-does-the-battery-take-to-charge-ryFgKFjQze.md): How long does a full charge take          Yoto Mini  take about  35 hours  to fully charge the builtin battery from fully depleted Playing audio at the same
- [How long does the battery last?](https://support.yotoplay.com/en_gb/how-long-does-the-battery-last-rk5lFtj7Mg.md): How long does a full charge last for   This depends a lot on how you are using your Yoto Player or Mini   At one end if you are playing a piece of streaming 
- [Understanding the Yoto battery level indicator](https://support.yotoplay.com/en_gb/understanding-the-yoto-battery-level-indicator-H1ogKYi7fg.md): How to tell what the battery level is    Your players display will indicate the approximate battery level remaining when you    Remove it from the wireless do
- [How to use battery saver mode on your Yoto](https://support.yotoplay.com/en_gb/how-to-use-battery-saver-mode-on-your-yoto-ry2eYtj7fe.md): How to extend the battery life of your player    A significant amount of the power your player uses is for the display By reducing the amount of time the displ
- [How to download the Yoto App](https://support.yotoplay.com/en_gb/how-to-download-the-yoto-app-SyTlFYo7Mg.md): Where to download the Yoto app    The Yoto app is available on both Apples iOS App Store and Androids Play Store     Get the Yoto app for iOSiPhone      Get
- [Using the Yoto App on iOS and Android](https://support.yotoplay.com/en_gb/using-the-yoto-app-on-ios-and-android-ryJtFi7Me.md): Getting started with the Yoto app    If you are a brandnew user choose  Set up your player  from either the landing screen or the Settings section    As a se
- [How to find a track played on Yoto Radio](https://support.yotoplay.com/en_gb/how-to-find-a-track-played-on-yoto-radio-ryxttomGl.md): Youll find the last 20 tracks played on Yoto Radio in Yoto Space         Click here to open the Yoto Space radio page link opens in a new tab     Yoto Spac
- [How to get a birthday shoutout on Yoto Daily](https://support.yotoplay.com/en_gb/how-to-get-a-birthday-shoutout-on-yoto-daily-r1ZbKtjmzx.md): Get a birthday message from Jake of Yoto Daily        Jake is the host of our awesome Yoto Daily podcast Up until August 2023 thousands of families around th
- [How to control your Yoto player](https://support.yotoplay.com/en_gb/how-to-control-your-yoto-player-SyGKKj7zg.md): Find out what the different player controls do     The player controls behave differently depending on whether a card is inserted or not and also sometimes if
- [Does my Yoto need to be online to play content?](https://support.yotoplay.com/en_gb/does-my-yoto-need-to-be-online-to-play-content-rkmbFFj7fg.md): The answer is both yes and no    To play streamed content like radio and podcasts you will need your Yoto player to be online  And the first time you play 
- [How much content can my Yoto store for offline listening?](https://support.yotoplay.com/en_gb/how-much-content-can-my-yoto-store-for-offline-listening-SJNFKiQGe.md): Storage information for Yoto Player and Yoto Mini       Both the  Yoto Player 3rd Generation  and  Yoto Mini  currently sold come with  32 GB  of builtin st
- [Using your Yoto as a nightlight](https://support.yotoplay.com/en_gb/using-your-yoto-as-a-nightlight-r1BYtjXfg.md): A quick guide to using the Yoto Player nightlight       If you turn Yoto Player onto its front  and be careful only to do this on a friendly surface like a bed
- [What do the icons on my Yoto display mean?](https://support.yotoplay.com/en_gb/what-do-the-icons-on-my-yoto-display-mean-BJIZtKomGx.md): A guide to the different icons that appear on the front display of your Yoto player       Please note that the same icons will be displayed on Yoto Player and 
- [Which Yoto Player or Mini do I have?](https://support.yotoplay.com/en_gb/which-yoto-player-or-mini-do-i-have-rywZFtoQfe.md): Not sure which Yoto Player or Yoto Mini you have Use the guide below to help you identify your model     Yoto Player models          Yoto Player 2nd Generati

## Yoto Club

- [What is Yoto Club?](https://support.yotoplay.com/en_gb/what-is-yoto-club-rkA2uKiXze.md): Yoto Club is our subscription service Its like a VIP membership and monthly subscription rolled into one    Yoto Club is an entirely optional service    If 
- [When do I get my Yoto Club credits?](https://support.yotoplay.com/en_gb/when-do-i-get-my-yoto-club-credits-HyJTutiXze.md): When you receive your Yoto Club credits will depend on whether you have a monthly or annual subscription      Monthly   If you are a Collector or Collector Yo
- [How do I choose my Club cards?](https://support.yotoplay.com/en_gb/how-do-i-choose-my-club-cards-rya_FsQGe.md): You can choose your Club cards directly in the Card Store on our website         As a Yoto Club member when you are logged in youll see a green bar above th
- [How to manage your Yoto Club subscription](https://support.yotoplay.com/en_gb/how-to-manage-your-yoto-club-subscription-rkf6_YjQze.md): How to update your payment method billing details or cancel your subscription    Simply log in to your account on yotoplaycom and select the Yoto Club tab
- [Browse the Yoto Club card collection](https://support.yotoplay.com/en_gb/browse-the-yoto-club-card-collection-S1mTOKomzx.md): What is the Yoto Club Collection         Its a collection of Digital Yoto Cards available in the Yoto App as part of your Club subscription     When you are
- [Why am I not getting my Club free shipping and discount?](https://support.yotoplay.com/en_gb/why-am-i-not-getting-my-club-free-shipping-and-discount-Sy46_Yj7Ml.md): The Yoto Club benefits are tied to having an active membership   If you choose a Collector or Collector  membership Yoto Club grants you with free standard d
- [Can I gift a Yoto Club membership?](https://support.yotoplay.com/en_gb/can-i-gift-a-yoto-club-membership-HkB6dFi7Me.md): Unfortunately we cannot support Yoto Club gifting at this time      Due to technical limitations Yoto Club cannot be purchased using gift cards or other pro
- [Subscription auto-renewal: your questions answered](https://support.yotoplay.com/en_gb/subscription-auto-renewal:-your-questions-answered-B1Ua_tjQMx.md): Frequently asked questions about the renewal of Yoto Club subscriptions       Why didnt my subscription autorenew    During our migration to a new payment s

## Orders, Delivery & Returns

- [Delivery services and shipping options](https://support.yotoplay.com/en_gb/delivery-services-and-shipping-options-H1MCdYsXMg.md): All about order shipping and delivery      The delivery services that we use       USA and Canada  USPS   standard tracked and untracked delivery 35 busine
- [Where does Yoto deliver to?](https://support.yotoplay.com/en_gb/where-does-yoto-deliver-to-H1mROYi7fe.md): There are five  yotoplaycom  regional stores       When you visit  yotoplaycom  you should automatically be redirected to the relevant region for your curre
- [How to edit or cancel your Yoto order](https://support.yotoplay.com/en_gb/how-to-edit-or-cancel-your-yoto-order-BJ4R_Fj7zx.md): You will be able to edit or cancel your order for up to 20 minutes after the order has been placed       This can be done through the order confirmation email 
- [How often do you restock out-of-stock items?](https://support.yotoplay.com/en_gb/how-often-do-you-restock-out-of-stock-items-BkBCdtjmMl.md): We do our very best to keep our products in stock at all times but sadly sometimes they may go temporarily out of stock       You will find a   Notify Me 
- [Returns and refunds](https://support.yotoplay.com/en_gb/returns-and-refunds-r1U0uYjmMx.md): Changed your mind Heres how to return your order       When purchased from yotoplaycom you can return Yoto Players Yoto Minis Yoto Cards Yoto Card Packs

## Fixing a Problem & Safety

- [My Yoto won't read cards — how to fix it](https://support.yotoplay.com/en_gb/my-yoto-won't-read-cards-how-to-fix-it-SJvR_Ysmze.md): If your Yoto player isnt reading a Yoto card properly here are a few quick things to try first      These simple steps can often solve the problem   Restart
- [How to check if your Yoto player is online](https://support.yotoplay.com/en_gb/how-to-check-if-your-yoto-player-is-online-rJ_A_Ki7Mx.md): There are several reasons why you may need to know if your player is currently online      Downloading content to the player  The player needs to be online to 
- [Wi-Fi and connection troubleshooting](https://support.yotoplay.com/en_gb/wi-fi-and-connection-issues-S1YCuKjmGg.md): Common issues with connecting your Yoto player to WiFi    If your player is unable to connect to WiFi or hasnt been set up yet you will see the white face 
- [How to connect your Yoto to a different Wi-Fi network](https://support.yotoplay.com/en_gb/how-to-connect-your-yoto-to-a-different-wi-fi-network-Bk9AOtimfx.md): How to add new WiFi details if you take your player to a new location or if your home WiFi details change      To add new WiFi details   Tap the Settings 
- [How to use your phone as a Wi-Fi hotspot for Yoto](https://support.yotoplay.com/en_gb/how-to-use-your-phone-as-a-wi-fi-hotspot-for-yoto-ryjRuFo7Mg.md): How to stream online content using your phone as a hotspot    Using your phone as a hotspot to get your Yoto player online means that you can play all of your 
- [How to reset your Yoto player (frozen or unresponsive)](https://support.yotoplay.com/en_gb/how-to-reset-your-yoto-player-frozen-or-unresponsive-rkCCdFjQzl.md): If your player has become unresponsive or is behaving erratically you may need to reset it      Most common issues can be resolved by turning your player off 
- [Sound is stuttering or playback isn't working on my Yoto](https://support.yotoplay.com/en_gb/sound-is-stuttering-or-playback-isn't-working-on-my-yoto-BJ1yKYsXMg.md): Help with common audio playback issues    There are two main causes for audio stuttering         Connectivity    If your player is too far away from the WiFi
- [Understanding Yoto error messages](https://support.yotoplay.com/en_gb/understanding-yoto-error-messages-r1lktKomzx.md): A guide to error messages that may appear on the front display of your player       Weve designed our players to work as smoothly as possible as we know that
- [Wi-Fi issues with Hyperoptic or long network names](https://support.yotoplay.com/en_gb/wi-fi-issues-with-hyperoptic-or-long-network-names-B1WkFYimMl.md): How to fix a known issue WiFi name SSID that is more than 31 characters    There is a rare known issue that causes our players not to connect to WiFi wit
- [Headphone port not working on my Yoto — how to fix it](https://support.yotoplay.com/en_gb/headphone-port-not-working-on-my-yoto-how-to-fix-it-H1GyKYomMe.md): If youre having trouble with your Yoto players headphone port please follow these steps to troubleshoot and resolve the issue      Step 1  Perform a Hard R
- [Yoto Player (3rd Gen) wireless charging dock — troubleshooting and specs](https://support.yotoplay.com/en_gb/yoto-player-(3rd-gen)-wireless-charging-dock-troubleshooting-and-specs-Hk7kKKoQfx.md): Troubleshooting issues with your Yoto Player 3rd Generation charging dock          Power Source  ensure that the wireless charging dock is properly plugged 
- [How to factory reset your Yoto Player or Mini](https://support.yotoplay.com/en_gb/how-to-factory-reset-your-yoto-player-or-mini-ByE1FKsXzl.md): A factory reset will delete all downloaded content and restore your Yoto Player or Yoto Mini to factory conditions      To factory reset a Yoto Player    Pres
- [Yoto Player (2nd Gen) — how to replace the SD card](https://support.yotoplay.com/en_gb/yoto-player-2nd-gen-how-to-replace-the-sd-card-SyHJKtomMg.md): Use this guide to replace the SD card memory storage in a Yoto Player 2nd Generation You will need a new compatible SD Card to complete this repair     Thi
- [SD card formatting for Yoto](https://support.yotoplay.com/en_gb/sd-card-formatting-for-yoto-ryLJttjXfg.md): Use this guide to help you format an SD card ready to use as a replacement in your Yoto player      For Mac Devices  Step 1 Insert SD card into Adapter     St
- [What age is Yoto suitable for?](https://support.yotoplay.com/en_gb/what-age-is-yoto-suitable-for-SJuyKKimzx.md): Guidance on age range suitability for players and Yoto cards      Yoto Player and Yoto Mini are certified as suitable for children aged 3 and over       We ha
- [How to prepare your Yoto for a holiday](https://support.yotoplay.com/en_gb/how-to-prepare-your-yoto-for-a-holiday-BJKJtKiXGe.md): Off on a family adventure this summer        Whether youre soaring off to sunnier climes or packing up and hitting the road get your Yoto Player or Yoto Mini
- [Is Yoto waterproof?](https://support.yotoplay.com/en_gb/is-yoto-waterproof-B1cytKoXzx.md): Yoto Player and Yoto Mini are not waterproof       The Yoto Player and Yoto Mini are designed to be pretty robust so you can simply clean it with normal non
- [Yoto Mini battery replacement kit](https://support.yotoplay.com/en_gb/yoto-mini-battery-replacement-kit-S1syKto7ze.md): Ordering the Battery Replacement Kit   I already have a Smart Cable Do I still need to order a Battery Replacement Kit for my Yoto Mini 20212023 edition   
- [UK plug adaptor for the 2nd Generation Yoto Player](https://support.yotoplay.com/en_gb/uk-plug-adaptor-for-the-2nd-generation-yoto-player-HyTJKFjXMx.md): Frequently Asked Questions    How do I know if my 2nd Generation charger is affected   If you own an affected Yoto Player 2nd Generation manufactured and sol
