Troubleshooting

Fixes for common issues with Setup, Wi-Fi connections, Yoto Cards, how to reset your Yoto Player and more.

• My Yoto Player has frozen/is unresponsive -how do I fix it?
• How much content can be stored on the Yoto Player for offline playback?
• Does the Yoto Player need to be online to work?
• Why is the sound stuttering/cutting out while playing?
• I have a first-generation (v1) Yoto Player. How do I set it up with the new (v2) Yoto app?
• WiFi and connecting to the internet
• How do I reset my Yoto Player?