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Troubleshooting
Getting Started
Setting up Yoto Player
Understanding Family Accounts
Once you have set up Yoto Player
Using Yoto Player
Step by Step Guides
Questions on Yoto Player
Using the Yoto App
Make Your Own Cards
Step by Step Guides
Questions on MYO
Feature Updates
Troubleshooting
General troubleshooting for Yoto Player
Connecting to Wi-Fi
General Questions from Yoto People
Orders and Shipping
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Support
Troubleshooting
Getting Started
Setting up Yoto Player
Understanding Family Accounts
Once you have set up Yoto Player
Using Yoto Player
Step by Step Guides
Questions on Yoto Player
Using the Yoto App
Make Your Own Cards
Step by Step Guides
Questions on MYO
Feature Updates
Troubleshooting
General troubleshooting for Yoto Player
Connecting to Wi-Fi
General Questions from Yoto People
Orders and Shipping
Troubleshooting
Questions about what Yoto Player can do; troubleshooting for common issues with Setup; questions on shipping; etc.
General troubleshooting for Yoto Player
How to tell if Yoto Player is online
Why is the sound stuttering and what is that cloud icon?
My Yoto Player has frozen/is unresponsive -how do I fix it?
How do I reset my Yoto Player?
Yoto Player is showing an error message
Yoto Display Icons
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Connecting to Wi-Fi
Wi-Fi and connecting to the internet
How do I setup Yoto Player with new Wi-Fi details?
Connecting Yoto Player to your Wi-Fi network when it has a network name (SSID) longer than 31 characters
Connecting a Yoto Player to WiFi with Hyperoptic broadband
I have a first-generation (v1) Yoto Player. How do I set it up with the new (v2) Yoto app?
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General Questions from Yoto People
What age of child is Yoto suitable for?
What's Yoto Club? How does it work?
What are you doing to offer more inclusive content?
Do you sell cards in other languages?
How do I refer a friend?
How do I get a birthday shoutout on Yoto Daily?
Forgotten password - How do I reset my password?
How do I manage my monthly Yoto Club subscription?
What are Yoto cards made from?
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Orders and Shipping
Can I update or cancel my order?
Where is my order?
How can I return an order?
What are your delivery times?