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Editing and cancelling orders

If you have made a mistake while placing an order

You will be able to cancel or edit your order for up to one hour after the order has been placed.

This can be done through the confirmation email we sent to you for this order, or by logging into your account on our website, and accessing your order history page (yotoplay.com/account/#order-history).

After one hour, your order is processed for picking, packing and shipping, and we will likely be unable to action any requests to cancel or change it.

We can't amend billing addresses for customers due to security reasons. 

Please update your billing details in your account before placing your order. Once an order has been placed, it is not possible to change this.

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