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Deliveries and returns

A guide to delivery options, services and how we handle returns.

Delivery partners and couriers

The delivery services that we use. UK: Royal Mail (standard untracked delivery, 3-5 working days), Yodel (standard tracked delivery, 3-5 working days) and DPD (express delivery, 1-2 working days). USA and Canada: USPS (standard tracked and untracked

Delivery times and order tracking

Delivery time varies by location, please check the FAQs of your local yotoplay.com site for more information. If you place your order by 12pm and select Express or Expedited shipping, our warehouses will strive to ship it the same day; with Standard

Editing and cancelling orders

If you changed your mind, or have made a mistake while placing an order, you will be able to edit or cancel your order for up to 20 minutes after the order has been placed. This can be done through the order confirmation email we sent to you for this

Returns

Orders placed with third party retailers, including Amazon, must be returned via the retailer. *Please note that we offer free returns of anything valued £20, €20, $20, CA$35, AU$38 or more, and purchased in our store, within 60 days from purchase da

Where do we deliver to

Our stores are:. UK and international store: uk.yotoplay.com. USA store: us.yotoplay.com. Canadian store: ca.yotoplay.com. European store: eu.yotoplay.com. Australian store: au.yotoplay.com/. Please note that you will only be able to use the store re