If you need more help, you can count on us!

If you need any help with your Yoto Mini Smart Cable or Battery Replacement Kit, please email us at the dedicated email address [email protected].

For all other issues, you can use the live chat, found in the bottom-right corner of this page, or the email address [email protected].

If you are located in Australia, you can call us on 1800 202 477.

Note: if you're getting in touch about your player, you can help us answer your question more quickly by telling us your Player Registration Code and whether you're using an iOS or Android phone. Once your player is set up, you'll find your Player Registration Code in the Yoto app under the Settings tab. It helps us identify your player quickly, so we can help you from the moment we hear from you.