Talk to usUpdated 20 days ago

If you need more help, you can count on us!

If you need any help with your Yoto Mini Smart Cable or Battery Replacement Kit, you can email us at the dedicated email address [email protected]. For all other issues, you can use the email address [email protected].

If you prefer calling us, the following numbers are free to call from their region. 

English language support, open from 9am to 5pm EST (Eastern Standard Time), AEST (Australian Eastern Standard Time) and GMT (Greenwich Mean Time):

US/CA: +1 844 370 0426 

UK: 0800 048 5841 

Australia: 1800 202 477 

French language support, open from 9am to 5pm GMT (Greenwich Mean Time) only:

France: 0 805 98 05 35 

US/CA: +1 844 364 2473 

You can use this free website to convert time zones to your local.

If you're calling from other regions, you can use an exit code as prefix to call the US/CA numbers, as per below. 

+[REGION EXIT CODE] 844 370 0426 (English language)

+[REGION EXIT CODE] 844 364 2473 (French language)

International call rates may apply.

Tip: If you're getting in touch about your player, you can help us answer your question more quickly by telling us your Player Registration Code and whether you're using an iOS or Android phone. Once your player is set up, you'll find your Player Registration Code in the Yoto app under the Settings tab. It helps us identify your player quickly, so we can help you from the moment we hear from you.