Delivery partners and couriersUpdated 2 months ago

The delivery services that we use

UK: Royal Mail (standard untracked delivery, 3-5 working days), Yodel (standard tracked delivery, 3-5 working days) and DPD (express delivery, 1-2 working days).

USA and Canada: USPS (standard tracked and untracked delivery, 3-5 working days). Canada Post (standard untracked delivery, 3-5 working days) and UPS (express delivery, 1-2 working days).

Australia: Australia post (standard delivery, 2-5 working days). Please note that small orders will be untracked.

If your order number starts with #EU, then we are shipping from our German warehouse. For more information on European orders tracking, please see below.

If you place your order by 12pm and select Express or Expedited shipping, our warehouses will strive to ship it the same day; with Standard shipping, orders typically ship within two days, though busy periods may impact these timelines.

Once shipped, your tracking number will be available through the order link in your order acknowledgement email, or your order shipping confirmation email.

Note: if your order is small (cards or accessories only), and you choose standard delivery, the service may be untracked, so you won't get a tracking number with your dispatch email, but only a delivery estimate. 

Track your order

For European shipments, please enter the provided tracking number into either of these tracking websites:

https://parcelsapp.com/

https://www.aftership.com/en/track 

Alternatively, you can also use:

GLS (tracking starts 34330145): https://gls-group.eu/GROUP/en/parcel-tracking

UPS (tracking starts 1ZX733Y): https://www.ups.com/track?loc=en_GB&requester=ST/

Coreos Spain (tracking starts 041948): https://www.asendia.com

Bpost (tracking starts 323200): https://track.bpost.cloud/btr/web/#/home?lang=nl

DHL  (tracking starts 3SALPK): https://www.dhl.com/global-en/home/tracking.html

For information on our shipping and delivery times and policies, please click here.