Delivery partners and couriers
The delivery services that we use
UK: Royal Mail (standard untracked delivery, 3-5 working days), Yodel (standard tracked delivery, 3-5 working days) and Royal Mail (express delivery, 1-2 working days)
USA and Canada: USPS (standard delivery, 3-5 working days). Canada Post (standard untracked delivery, 3-5 working days) and UPS (express delivery, 1-2 working days)
If your order number starts with #EU, then we are shipping from our German warehouse.
Once shipped, your tracking number will be available through the order link in your order acknowledgement email, or your order shipping confirmation email.
Track your order
For European shipments, please enter the provided tracking number into either of these tracking websites:
Alternatively, you can also use:
GLS (tracking starts 34330145): https://gls-group.eu/GROUP/en/
UPS (tracking starts https://www.ups.com/track?loc=en_GB&requester=ST/
Coreos Spain (tracking starts 041948): https://www.asendia.com
Bpost (tracking starts 323200): https://track.bpost.cloud/btr/
DHL (tracking starts 3SALPK): https://www.dhl.com/global-en/
For information on our shipping and delivery times and policies, please click here.