How Yoto cards work, what they are made from and why we chose those materials

What are Yoto Cards made from?

Yes! We currently have Yoto Cards in English, French and Spanish language

Do you sell cards in different languages?

Play any Yoto card that you buy from the Yoto store, before it arrives in the post!

<h1 dir="ltr" id="play-any-yoto-card-that-you-buy-from-the-yoto-store-before-it-arrives-in-the-post"><span style="color: rgb(248, 94, 65);">Play any Yoto card that you buy from the Yoto store, before it arrives in the post!</span></h1><p dir="ltr" style="line-height: 1.38; background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding: 0pt 0pt 8pt;"><span style="font-family: Inter; font-size: 16px;"><br></span></p><p dir="ltr"><span style="font-family: Inter;">Instant Play gives Yoto customers instant access to the content that they purchase via the Yoto website. We use your email to match your Yoto store account with your Yoto app account, so for it to work, you should use the same address for both.&#xA0;</span></p><h2 dir="ltr" id><br></h2><h2 dir="ltr" id="how-does-it-work">How does it work?</h2><ol><li dir="ltr" style="font-family: Inter;"><h2 id="buy-cards-from-the-yoto-card-store"><p>Buy cards from the Yoto Card Store&#xA0;</p></h2></li><li dir="ltr" style="font-family: Inter;"><p>Open the Yoto app and go to Library &gt; My Cards</p></li><li dir="ltr" style="font-family: Inter;"><p dir="ltr">Your newly purchased cards will be there and available for play on your players, as well as directly on your phone!</p></li></ol><h3 dir="ltr" id="-1"><br></h3><h2 dir="ltr" id="ive-purchased-a-card-but-cant-see-it-in-the-yoto-app">I&apos;ve purchased a card but can&apos;t see it in the Yoto app</h2><p dir="ltr"><span style="font-family: Inter; font-size: 16px;">Please try the following:</span></p><ul><li dir="ltr" style="font-family: Inter; font-size: 16px;">Check you are using the same email address for the Yoto store and the Yoto app</li><li dir="ltr" style="font-family: Inter; font-size: 16px;"><p>Check you are logged in to the Yoto app</p></li><li dir="ltr" style="font-family: Inter; font-size: 16px;"><p>Try refreshing the page - go to a different area of the app and then come back to your Library</p></li></ul><p dir="ltr"><span style="font-family: Inter;">If you are still having issues, contact us with your order number, the email address that you used and the Registration Code (you can find this in the Yoto App, Settings page) of your player, so that we can look into this for you.</span></p>

How to access cards in the Yoto App instantly after purchase

We're committed to make Yoto as inclusive as possible

What are you doing to offer more inclusive content?

What happens if I lend one of my Yoto Cards to a friend, or take it on a play date?

<h1 dir="ltr" id="isPasted"><span style="color: rgb(248, 94, 65);">What happens if I lend one of my Yoto Cards to a friend, or take it on a play date?</span></h1><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Inter; font-size: 16px;"><br></span></p><p dir="ltr"><span style="font-family: Inter; font-size: 16px;">Your friend can play your Yoto Card on their own Yoto Player, Yoto Mini or tap on their phone as normal. Shortly afterward, it will be removed from your library and added to your friend&#x2019;s. When you play the Card again, it will add itself back into your library and be removed from your friend&#x2019;s.</span></p><p><span style="font-family: Inter; font-size: 16px;"><br></span></p><h2 dir="ltr" id="a-yoto-card-has-disappeared-from-my-app-library-where-has-it-gone">A Yoto Card has disappeared from my app library! Where has it gone?</h2><p id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Inter; font-size: 16px;">If your Yoto Card was most recently played on another Yoto that is not part of the same family account, then it will have been removed from your account.</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Inter; font-size: 16px;"><br></span></p><p dir="ltr"><span style="font-family: Inter; font-size: 16px;">Want it back again? Just insert the Yoto Card into your Yoto Player or Yoto Mini, or tap it on your phone. It will add itself back into your library and will be removed from your friend&#x2019;s.</span></p><h2 dir="ltr" id><br></h2><h2 dir="ltr" id="by-the-way">By the way..</h2><p dir="ltr"><span style="font-family: Inter; font-size: 16px;">We add free audio titles to the Yoto App&apos;s &quot;Discover&quot; page every month.&#xA0;</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Inter; font-size: 16px;">We swap these titles around all the time. If you can&apos;t find your favorite title in Discover, you can buy the Yoto Card version from our Card Store.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Inter; font-size: 16px;"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:13309,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:12040119}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:12040119}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:12040119}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:12040119}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Make it clearer that the card only disappears if the person that&apos;s playing the card is not part of the same family account: If your Yoto Card was most recently played on another Yoto that is not part of the same family account, then it will have been removed from your account.\n\n&quot;}" style="font-size:11pt;font-family:Arial;font-style:normal;"><br></span></p>

Sharing or gifting Yoto Cards

Digital Cards feature the same great audio as regular Yoto Cards, just without a physical card sent to you

<h1 dir="ltr" id="isPasted"><span style="color: rgb(248, 94, 65);">Digital Cards feature the same great audio as regular Yoto Cards, just without a physical card sent to you.&#xA0;</span></h1><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Simply add them to your cart, check out, and they&#x2019;re there. You can either choose to link Digital Cards to a Make Your Own card, or listen to them straight from the app. Or both!</span></p><p><br></p><p><span style="font-family: Inter;">Frequently Asked Questions:<br></span></p><h2 dir="ltr" id="isPasted" style="line-height:1.38;margin-top:20pt;margin-bottom:6pt;"><span style="font-family: Inter;">Why are you offering Digital Yoto Cards?</span></h2><p dir="ltr"><span style="font-family: Inter;">We learned a while ago that Yoto families wanted access to loads of great audio content, at a great price. Making physical cards is quite easy, but not that easy! The biggest challenges are the time and the cost of producing, printing and shipping physical cards to your door.&#xA0;</span></p><p dir="ltr"><span style="font-family: Inter;">With Digital Cards, we can offer audio content much more quickly and at a lower price than physical cards. It also means that we can release an even bigger variety of great music, stories and other audio as a Digital Card, including some titles that may be slightly more niche, but that we know would still be popular with some Yoto families. Digital Cards give us the opportunity to release audio that we might not have been able to release as a physical card.&#xA0;</span></p><p><span style="font-family: Inter;"><br></span></p><h2 id="i-purchased-a-yoto-card-and-it-immediately-appeared-in-my-yoto-app-library-does-this-mean-i-have-purchased-a-digital-card"><span style="font-family: Inter;">I purchased a Yoto Card, and it immediately appeared in my Yoto App library. Does this mean I have purchased a Digital Card?</span></h2><p><span style="font-family: Inter;">All Yoto Cards purchased from <a href="//yotoplay.com">yotoplay.com</a> will immediately show up in your Yoto App library, as long as you already have an account associated with the email address used when placing the order. This functionality is not limited to Digital Cards. If you want to double-check if a card you recently purchased is Digital, you can do so from your order confirmation email, since all Digital Cards will have (Digital) as part of their name.&#xA0;</span></p><p><span style="font-family: Inter;"><br></span></p><h2 id="will-you-release-digital-cards-as-physical-yoto-cards-at-any-point">Will you release Digital Cards as physical Yoto Cards at any point?</h2><p><span style="font-family: Inter;">Never say never! Sometimes one of our physical Yoto Card boats takes a long time to arrive, so we might offer Digital Cards to make sure our families don&#x2019;t miss out on special seasonal audio fun. We will always be clear if that is the case.&#xA0;</span></p><p dir="ltr"><span style="font-family: Inter;">On occasion, we might decide to launch a physical Yoto Card that has only been previously released as a Digital Card if we see significant love for it from families. We are learning as we go.&#xA0;</span></p><p><span style="font-family: Inter;"><br></span></p><h2 id="but-surely-this-just-encourages-more-screen-time-for-kids">But surely this just encourages more screen time for kids?</h2><p dir="ltr"><span style="font-family: Inter;">Not at all! Adults can download the Digital Card, then link it to a <a href="https://uk.yotoplay.com/pages/makeyourown" rel="noopener noreferrer" style="text-decoration:none;" target="_blank">Make Your Own Card</a>, as detailed in <a href="https://support.yotoplay.com/en-US/use-a-make-your-own-card-to-replace-a-yoto-card-21687" rel="noopener noreferrer" target="_blank">this guide</a>. Once your Digital card has been linked to a Make Your Own card, you will be able to play it without using the Yoto App, including using it offline*: it will be just like any normal Yoto Card.&#xA0;</span></p><p><span style="font-family: Inter;">*The only exception to this are Podcast and Radio cards, which will require an active connection to play.</span></p><p><span style="font-family: Inter;"><br></span></p><h2 id="so-are-you-going-to-stop-making-physical-cards-then">So are you going to stop making physical cards then?</h2><p><span style="font-family: Inter;">Absolutely not. We will always continue to make physical Yoto Cards. We will just be making some Digital Cards too.&#xA0;</span></p><h2 id="no-shipping-no-packaging-just-the-best-of-yoto-how-you-want-it"><span style="font-family: Inter;"><br>No shipping. No packaging. Just the best of Yoto how you want it!</span></h2>

What are Digital Yoto Cards?

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Yoto 

What are the cards made from, what cards languages do we sell, and more.

Yoto Cards

What's in the box

Setting up your Yoto Player / Mini

Pairing your phone and your Player / Mini

Advice when giving a Player / Mini as a gift

Getting started

Controlling your player

Playing cards for the first time

Does my Yoto player need to be online to play content?

How much content can be stored on the Player / Mini for offline playback?

Charging the player's battery

How long does the battery take to charge?

How long does the battery last?

Battery level indicator

Using the battery saver mode

Using your player as a Bluetooth speaker

Using headphones with my player

Using the Yoto Player as a nightlight

Yoto Operating System (OS) updates

Yoto Beta program

Using your player

Downloading the Yoto App

Using the Yoto App (iOS and Android)

How to remove or delete cards from the library

Using the Sleep Timer

Setting an Alarm

Using the Volume Limiter

Yoto App updates

Using the Yoto App

What is Yoto Club?

When do I receive my Yoto Club credits?

How can I choose my Club cards?

How do I manage my Yoto Club subscription?

Yoto Club Collection

Why am I not getting the Club free shipping and 10% discount?

Can I gift a Yoto Club membership?

Subscription auto-renewal FAQ

Yoto Club

Introduction to Make Your Own

Record your own stories

Share audio remotely

How much content you can put on a Make Your Own Card?

Make a card from your own recordings and create playlists

Make a card from radio stations and podcasts in the Yoto app

Make a card from podcasts that are not in the Yoto app

Make a card from your own MP3 collection

Make a card from radio stations that are not in the Yoto app

How to add custom icons to your Make Your Own cards

Use a Make Your Own card to replace a Yoto Card

Adding files to a playlist from your phone

Can I reuse a Make Your Own Card?

Friends and Family Safe Sharing Policy

Can I make cards from Spotify/Libby playlists?

Make Your Own

Account FAQs

I can't log in to my Yoto account

What are Family Accounts?

Adding users to a Family Account

Adding players to your Family Account

Removing a user from a Family Account

Account

Card reading issues

How to tell if your Yoto player is online

Wi-Fi and connection issues

Setting up your player on a different Wi-Fi

Using your phone as a hotspot

Player is frozen or unresponsive

How to reset your Yoto player

Sound stuttering or other playback issues

Yoto display icons

Error messages

Wi-Fi with Hyperoptic broadband or network name longer than 31 characters

Headphone port troubleshooting

Yoto Player (3rd Generation) wireless charging dock troubleshooting and specifications