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How to access cards in the Yoto App instantly after purchase

Instant Play gives Yoto customers instant access to the content that they purchase via the Yoto website. We use your email to match your Yoto store account with your Yoto app account, so for it to work, you should use the same address for both. Buy c

How long does the battery last?

This depends a lot on how you are using your Player / Mini. At one end, if you are playing a piece of streaming content, say Fun Kids Radio - which takes more power than playing a card that is stored locally on the player, and has a bright display ic

How long does the battery take to charge?

Your player should take about 5 hours to fully charge the built-in battery from fully depleted. It does not take any more or less time if you also play audio at the same time as charging.

I have a first generation (v1) Yoto Player, how do I set it up with the new (v2) Yoto App?

To get your v1 Yoto Player online, follow these instructions:

What are you doing to offer more inclusive content?

This is (maybe not surprisingly) difficult in a publishing industry which has traditionally centred white voices. This bias directly impacts which kids’ titles are turned into audiobooks, which then restricts the audiobooks that are then available fo

Do you sell cards in other languages?

We currently sell cards in English, French and Spanish. We don't have timelines regarding any other languages just yet, but we're working on it!

How do I refer a friend?

Note: using your own referral link will not work. If you are sharing your referral link with someone using the same internet network as you, ask them to use a different network when tapping the link. On March 2nd 2021, we migrated towards a new loyal

How can I get birthday shoutout on Yoto Daily?

This incredibly popular service is available for the current month and the next two months. Shout-outs are currently limited to 20-per day (we are trying to be as fair as possible and doing this on a first come, first served basis). To submit your bi

What are Yoto Cards made from?

How Yoto cards work, what they are made from and why we chose those materials. Yoto cards are credit card sized cards that allow you to play audio on one of our players or your phone (via the Yoto app). When you slot the card in the top, the audio st

What is My Yoto Tokens programme?

As Yoto customers, you can earn tokens:. Those tokens can then be redeemed at checkout for store credits or free shipping voucher (UK only). More information can be found here.

Sharing and selling your Yoto Cards

What happens when Yoto cards are played on a Player that is not part of your family account?

How much content can be stored on the Player / Mini for offline playback?

Yoto Player and Yoto Mini have 16Gb of built-in storage, which is equivalent to about 350 hours* of audio. If your Yoto is full, content that has not been played for a long time will be replaced by new or more popular content. This will not affect wh

How do I reset my Player / Mini to factory conditions?

A factory reset will delete all downloaded content and restore your Yoto to factory conditions. Please note: this will not remove the Yoto from your family account. If you are giving the Yoto to someone else, you should also remove it from your famil

Does the Yoto Player / Mini require access to internet?

You will need a 2.4Ghz Wi-Fi connection in order to set up your Yoto Player or Yoto Mini. When you insert a Yoto Card into a Yoto Player or Yoto Mini for the first time, the content will be downloaded from our server. Once it has downloaded the conte

Is the Yoto Player / Mini waterproof?

Yoto Player and Yoto Mini are not waterproof. Please keep them away from the bath!. The Yoto Player and Yoto Mini are designed to be pretty robust, so you can simply clean it with normal, non-corrosive household products. If you need to clean them wi

What age is Yoto Player / Mini suitable for?

Guidance on age range suitability for players and Yoto cards. Yoto Player and Yoto Mini are certified as suitable for children aged 3 and over. We have a wide range of music, stories and radio for children aged 0 - 12+. We're even hearing that adults

How to prepare your Player / Mini for holidays?

Off on a family adventure this summer? Whether you’re soaring off to sunnier climes or packing up and hitting the road, get your Yoto Player or Yoto Mini ready for travel in 3 easy steps:   Pick your Yoto CardsPop your cards into your player to start