Answers to frequently asked questions.
A factory reset will delete all downloaded content and restore your Yoto to factory conditions. Note: this will not remove the Yoto from your family account. If you are giving the Yoto to someone else, you should also remove it from your family accou
Guidance on age range suitability for players and Yoto cards. Yoto Player and Yoto Mini are certified as suitable for children aged 3 and over. We have a wide range of music, stories and radio for children aged 0 - 12+. We're even hearing that adults
Off on a family adventure this summer? Whether you’re soaring off to sunnier climes or packing up and hitting the road, get your Yoto Player or Yoto Mini ready for travel in 3 easy steps: Pick your Yoto CardsPop your cards into your player to start
This code will be unique for each use, generated through a link that you can share with friends and family. You will be able to share the link only if you are already a customer who has placed orders with us before. Note: using your own referral link
As Yoto customers, you can earn token points:. Those points can then be redeemed for a free shipping voucher, or at checkout for a discount on your order. More information can be found here.
Yoto Player and Yoto Mini are not waterproof. The Yoto Player and Yoto Mini are designed to be pretty robust, so you can simply clean it with normal, non-corrosive household products. If you need to clean them with liquids, be sure to disconnect the
Please note that only one code can be used per order, so you won't be able to spend the Tokens / Points if another code or promotion is already applied to your basket.
You'll find the last tracks played on Yoto Radio here.
You will find a 'Notify Me' button in the product page of out-of-stock products, which you can use to get notified when the item is back. If the product page is no longer found on our site, the product may have been discontinued, or is unavailable in
To help all Yoto families get some Jake birthday joy, we've created this card, which has five different birthday messages for you to use. Simply tap here to add it to your Library. You can then play from the Yoto App to the Yoto Player, or link it to
To get your v1 Yoto Player online, follow these instructions:
If you need more help, you can count on us!. You can submit a ticket by using the 'Contact us' button at the top of this page, or speak with one of our specialists by using the live chat button, found in the bottom right corner of this page. If you